The Turnaround
Turning workplaces into places people stay
The Turnaround
Latest Episodes
Your Team Doesn’t Live at Work and Neither Should You- Why 50–60 Hour Managers Aren’t Impressive Anymore
Some of you aren’t burned out because you hate hospitality.You’re burned out because the structure you’re working inside of stopped making sense a long time ago.And the worst part?We all know it.This episode is for the ...
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The ‘Figure It Out’ Management Style Is Over.” Why on boarding needs structure.
The service industry has relied on a management style for years that sounds like this: “Just watch for a bit… you’ll figure it out.”But trial-by-fire training isn’t a real onboarding strategy — and it’s one of the biggest reasons ...
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You Wrote the SOP — But Could You Last a Shift?
Reconnecting with the work that built your team’s respectMost leaders know how to “talk the talk,” but when’s the last time you walked the walk? In this episode of The Turnaround, we’re tackling one of the biggest disco...
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Changing the Expectations for the “9-5” Grind
Episode 4: Changing the Expectations for the “9-5” Grind The 9-to-5 workweek was created almost a century ago—and it shows. Life is more expensive, demands are heavier, and the old model just doesn’t fit anymore. In this episode of <...
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